Industry Applications

We've effectively served large and small clients in many different industries.

Click below to learn more..

• Hotels and Motels

Several people are waiting in line to check in. Someone is on hold, asking about room rates. Someone wants to make a reservation. A guest wants to retrieve their messages and cannot find them. Where did the room service orders go? Room 402 needs two towels. Amongst the confusion, you feel like you cannot possibly do your job properly. You and your guests are suffering. Part of the solution may be sitting on your desk: your telephone. A telephone system tied together with voice mail properly managed can be a powerful tool.

1. Outside callers can be automatically routed to different areas before your front desk answers the phone. Let the phone system answer the routine questions while you concentrate on more important tasks.
2. The phone system can interview guests for room service requests. Guests can even set or cancel their own wake-up calls - no more confusion!
3. Each guest can be given a mail box, so outside callers can retrieve their own confidential messages, from any location.
4. Each guest's phone can be turned into an informational tool. Guests can listen to details about the different types of entertainment in your community. You could even set it up to have a certain restaurant, for example, with a speed dial. This speed dial number could be rented as a source of revenue.

These and many other applications exist for the hospitality industry. Contact us today to discuss your situation.

• Restaurants
• Professionals (Lawyers, Doctors, Accountants, etc.)

For professionals like lawyers or accountants, the phone is an important tool. Unfortunately, it is a tool that unnecessarily monopolizes your time, time you should be spending with key accounts or clients.

Some Alarming Statistics




• 2/3 of calls are less important than the work they interrupt
• 3/4 of calls do not require immediate attention
• 1/2 of calls require only one-way communication

Ideally, you would like a receptionist (or an outside answering service) at the office 24 hours a day, 7 days a week. You would like to know when crucial clients are calling, and if you are busy, to have them receive special treatment. You would like to check your messages from any location, at any time. Dictating messages to receptionists from home would be a nice option. If only you could screen unwanted callers...

These are just a few available applications. Contact us today to discuss your needs.

• Industrial Manufacturing
• Hospitals

Communication is critical in a hospital. In this environment, we have integrated voice, data and security by establishing phone systems, data networks, voice mail and access control.

As an additional and invaluable tool for doctors and nurses, we have utilized NEC's exciting new wireless technology. Staff can communicate with their "cellphone type" small wireless handset, throughout the hospital. With the touch of only one button, emergency calls are tied into the local alarm system and simultaneously sent to a 24 hours central station. All the features of their PBX phone system (they can even check their voice mail) from any location in the hospital. It is a wireless solution without expensive monthly fees or air time charges.

• Small to Large Offices

Telecommunications

JSL Forum is an authorized dealer for Panasonic and NEC phone systems, and can also provide systems from Toshiba, Mitel and Nortel. We are also the only authorized dealer in the Kootenays of the indutry standard Active Voice range of voice mail products. From small offices only requiring a few phones, to large organizations with complex structures, JSL Forum can provide a solution.

Data Communications

We have installed network wiring for small offices and installed fibre optic backbones in larger environments. As certified CAT5/CAT6 and Fibre Optic installers, we can take on any wiring task. Our expertise lies in integrating your telephone system and computer network. Streamline your communications by "unifying" your messaging - bring email, voice mail and faxes all to your desktop.

Security Products

We supply, install and monitor (through a ULC listed central station) a range of security services for commercial and residential buildings. Look to JSL Forum for hard-wired and wireless alarm applications, Closed-circuit TV and Access Control products.

• Forestry
• Automotives

Today's car shopper is a smart car shopper. They come armed with information about pricing, purchasing options, model comparisons, and so on. They want access to accurate and timely information. Information sources include visits to dealerships, common advertising channels like radio or newspaper, or the Internet. The danger (or the opportunity) is that shoppers will purchase from the resource that provides them with the most useful information.

At JSL Forum, we have designed a communications system to help you give your customers what they want: timely information. Envision a lot where customers browsing at any time can request information about a certain vehicle, get comparisons between similar models, or even contact a salesperson for a test drive. How? By picking up a special phone on the lot (or from any other location) and dialing a number associated with each vehicle. You could even log the number of calls on each vehicle.

Or, why not include these numbers in your advertisments? You could cut down on the size of your adds (and save money) by including the specific vehicle number. Again, you could log the calls on certain vehicles and even use caller ID to see who called - helping you to streamline your marketing activities. Further, you could use this system to automatically interview callers at any time. When your salespeople get the lead, they would be more prepared to find exactly what the customer is looking for.